Work & Recognitions

Where I made the strongest impact.

Three projects where I made the strongest contribution, and the recognitions that followed.

Product Owner · Italy

3.7 → 4.6app store rating

500,000+users

150+user stories from insights

100%on-time sprint delivery

What I did

Lifted the store rating 3.7 → 4.6 with targeted UX/UI fixes and user feedback loops.
Turned customer insights into 150+ user stories aligned with business goals.
Led sprint planning, grooming and bug management: 100% on-time sprint delivery.
Shipped several major releases improving functionality and user experience.

Product Manager (concept, offering, phone customer care, website, app) · Russia, Belarus, Kazakhstan

89% → 95%NPS

−15%service wait time

1,000+partners in 3 countries

140+dealerships on one guidebook

What I did

Rebuilt 2 service products end-to-end: concept, KPIs, delivery, optimization.
Customer development interviews and survey insights: service wait time −15%.
Set KPIs for 1,000+ partners in 3 countries.
Raised NPS 89% → 95% with a guidebook standardizing 140+ dealerships.
Simplified the service webpage UX, increasing engagement.

Author of the idea, Researcher · Worldwide (focus on Russia and Italy)

3,000professionals contacted

150responses analysed

5 monthsof research, 2023

RU · ITfocus markets

What I did

Surveyed software professionals via LinkedIn, Mar–Jul 2023.
150 responses from 3,000 messages, across roles, grades, company sizes and regions.
Measured ChatGPT's impact on productivity across development stages.
Analysed with correlation analysis and ANOVA.

Recognitions